Overview
You can stream a Zoom webinar or meeting live on Facebook to your Facebook timeline or a group or page that you are an admin for. This allows your participants to join via Zoom or viewers to watch and comment on Facebook Live.
Note:
- When attempting to live stream to Facebook, you may encounter this message:
“This endpoint is deprecated and will not be accessible once the next Graph API version is released.
Please use the Live API instead.”
Please ignore this message, choose where you would like to stream, and click Next. Zoom will be implementing changes in an upcoming release to ensure there is no disruption to your Facebook live streaming. - Zoom does not support the new Facebook Live Producer. If you see a notification to try to the new Live Producer, click Dismiss.
- Facebook changed their API as of April 2018 and now prevents some users from live streaming to groups. If you are unable to live stream your webinar to Facebook, you can configure the Facebook Live stream as a custom service.
This article covers:
Prerequisites
Streaming for meetings
- Pro, Business, Education, or Enterprise account
- The host is Licensed
- Zoom Client version 4.4.53582 or higher on PC or a Mac
- Live stream is enabled on Facebook
Streaming for webinars
- Pro, Business, Education, or Enterprise account
- The host is assigned a Webinar license
- Zoom Client version 4.0 or higher on PC or a Mac
- Live Stream is enabled on Facebook
Enabling Facebook live streaming for meetings
Account
To enable all members of your organization to live stream meetings on Facebook:
- Sign in to the Zoom web portal as an administrator with the privilege to edit account settings.
- Click
Account Management
and then select
Account Settings.
- On the
Meeting
tab under the
In Meeting (Advanced)
section, locate the
Allow livestreaming of meetings
setting, verify that is enabled,
check the Facebook option, and click Save to save the changes.
- (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click
Lock
to confirm the setting.
Group
To enable all members of a specific group to live stream meetings on Facebook:
- Sign in to the Zoom web portal as an administrator with the privilege to edit groups.
- Click
User Management
and then select
Group Management.
- Click the name of the group you want to edit.
- On the
Meeting
tab under the
In Meeting (Advanced)
section, locate the
Allow livestreaming of meetings
setting, verify that is enabled,
check the Facebook option
, and click Save to save the changes.
Note:If the option is grayed out, it has been locked at the Account level and needs to be changed at that level.
- (Optional) If you want to make this setting mandatory for all users in this group, click the lock icon and then click
Lock
to confirm the setting.
User
To enable live streaming meetings that you host on Facebook:
- Sign in to the Zoom web portal.
- Click Settings.
- On the
Meeting
tab under the
In Meeting (Advanced)
section, locate the
Allow livestreaming of meetings
setting, verify that is enabled,
check the Facebook option
, and click Save to save the changes.
Note:
If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administrator to make changes.
Enable Facebook live streaming for webinars
Account
To enable all members of your organization to live stream webinars on Facebook:
- Sign in to the Zoom web portal as an administrator with the privilege to edit account settings.
- Click
Account Management
and then select
Account Settings.
- On the
Meeting
tab under the
In Meeting (Advanced)
section, locate the
Allow livestreaming of webinars
setting, verify that is enabled,
check the Facebook option
, and click Save to save the changes.
- (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click
Lock
to confirm the setting.
Group
To enable all members of a specific group to live stream webinars on Facebook:
- Sign in to the Zoom web portal as an administrator with the privilege to edit groups.
- Click
User Management
and then select
Group Management.
- Click the name of the group you want to edit.
- On the
Meeting
tab under the
In Meeting (Advanced)
section, locate the
Allow livestreaming of webinars
setting, verify that is enabled,
check the Facebook option
, and click Save to save the changes.
Note:If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
- (Optional) If you want to make this setting mandatory for all users in this group, click the lock icon and then click
Lock
to confirm the setting.
User
To enable live streaming webinars that you host on Facebook:
- Sign in to the Zoom web portal.
- Click Settings.
- On the
Meeting
tab under the
In Meeting (Advanced)
section, locate the
Allow livestreaming of webinars
setting, verify that is enabled,
check the Facebook option
, and click Save to save the changes.
Note:
If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administrator to make changes.
Starting a live stream to Facebook
Direct streaming from a meeting or webinar
- Start your webinar or meeting.
- More.
In the meeting/webinar controls, click
- Click Live on Facebook.
- Your default browser will open and you will be prompted to log into Facebook if you aren’t already logged in.
- Sign in to Facebook.
- Facebook will provide the following message:
“This endpoint is deprecated and will not be accessible once the next Graph API version is released.
Please use the Live API instead.”
Please ignore this message, choose where on Facebook you would live stream, and click Next. Zoom will be implementing changes in an upcoming release to ensure there is no disruption to your Facebook live streaming.
Notes:- If you are not able to start the live stream, clear your browser’s cache and cookies, then try again.
- Zoom does not support the new Facebook Live Producer. If you see a notification to try to the new Live Producer, click Dismiss.
- When Facebook has finished loading the live stream and you are ready to start the broadcast on Facebook, click Go Live.
- Wait for the notification from the Zoom client that your Webinar is Live on Facebook, then begin your meeting or webinar.
-
Streaming stops when you end the webinar or meeting or click the Stop Streaming icon on the Zoom client.
Streaming to Facebook via custom live streaming
- Enable Custom Live Streaming for your meeting or webinar.
- Navigate to your meeting or webinar.
- Scroll to the bottom of the page and click Configure live stream settings in the Live Streaming section.
- In a separate tab or window, sign in to Facebook
- Click Live Video on the page, group, event, or your timeline where you would like to go live.
- In the left-side panel, click Schedule Live Video Event.
- Enter the name of the event, select the date and time of your stream, add an optional description, and adjust the privacy settings as needed.
- Click Next.
- (Optional) Add a cover photo to the event and adjust other streaming settings as needed.
- Click Create Event.
- Copy and paste the Post URL from Facebook into the Live streaming page URL on Zoom.
- In the left-side panel, select Upcoming Live Videos and Events.
- Find the event you just created and click Set Up Live Video.
- In the Get Started section, select Use Stream Key to view the Stream Key and Server URL.
- Copy and paste the Server URL and Stream Key from Facebook into the Stream URL and Stream Key on Zoom.
- Click Save on the Add Live Stream Service window in Zoom.
- Start your Zoom meeting or webinar when you are ready to begin the event.
- Click More in the meeting controls and select Live on Custom Live Streaming Service.
Tips for live streaming on Facebook
Processing time
There is a processing time of approximately 20 seconds for Facebook Live, so participants watching on Facebook will see the same content approximately 20 seconds after participants watching on Zoom.
Audio echo
If you have the Facebook window open on your computer, you will hear your audio play back to you approximately 20 seconds delayed. If you need to keep the Facebook window open to view and reply to comments, click the speaker icon at the bottom right of the live stream on the Facebook page to mute the video.
Video layout
You can change the meeting or webinar video layout to determine how participants watching on Facebook view your livestream.
- Speaker view: Only the speaker’s video will appear on the video window. If there are multiple speakers, the video window will switch between the speakers’ videos.
- Gallery view: Any participant on Zoom will appear as a thumbnail display in a grid pattern if their video is on. If any participant’s video is off, they will not show up for participants watching on Facebook.
Note: We recommend using Gallery view if there are multiple speakers with their video on.
When screen sharing, the shared content appears in the large video window, and the speaker’s video appears as a thumbnail if their video is on. If the speaker’s video is off, only the shared content can be viewed by participants on Facebook.
Checking Facebook permissions
You can stream to your Facebook Timeline or to a Facebook Group or Page, if you have appropriate permissions.
To check your permissions for a Facebook page
You must be an admin or an editor to stream to a Facebook page. If you are a moderator, analyst or advertiser, this page will show up under your Facebook pages, but you will not be able to Live Stream.
- Sign in your Facebook account.
- Search for and choose the page you would like to stream to.
- Along the left-side settings for this page, click Page Roles .
- Under Existing Page Roles it will list anyone who is assigned any roles for this page and who has been assigned to each role. Only admins and moderators can stream to a page.
To check your permissions for a Facebook group
You must have admin permissions for a group to stream. If you have moderator or member permissions, you will not be able to live stream to this Facebook Group.
- Log in to your Facebook account.
- Search for and choose the group you would like to stream to.
- Click Members.
- Under Admins & Moderators it will list anyone who is assigned each role for this page. Only admins can stream to a page.
- Click … next to your name.
- If you are a moderator for the group, you will have the option Remove as Moderator. You will not be able to live stream.
- If you are an admin for the group, you will have the options Change to Moderator and Remove as Admin. You will be able to live stream.
You will also need to add Zoom as an app for your Group.
- Log in to your Facebook account.
- Search for and choose the group you would like to stream to.
- On the left side panel, click Settings.
- In the Manage Advanced Settings section, click the edit pencil
next to Apps. - Click Add Apps.
- Search for Zoom, click on Zoom, and then click Add.
- Follow the on screen prompts to authorize Zoom to have access to this Facebook group.
